Boarding
When you have to be away
Your pup won't even miss youWhen you have to be away, we are here for you, 365 days a year, including holidays. You will have the peace of mind knowing your special family member will enjoy all day playtime, their own suite for dining and sleeping, relaxing classical music to wind down the day, and all the snuggles needed for a good night’s sleep.
What do I bring?
- We encourage bringing a favorite bed or blanket from home because, well, everyone prefers their own bed; but we do have cots, beds, blankets, bowls, and lots of stuff to make your loved ones stay as comfortable as possible.
- To ensure your pup has enough food for the duration of their stay, please pre-portion each meal into individual baggies. (when in doubt, add an extra scoop or two). No need to send in bowls.
- We do not recommend toys or bones, as they are easy to misplace and pose a choking/ingestion risk depending on the type. Toys stay in the dog's suite and are never shared, so please make sure any toys you bring are safe to leave with the dog unattended. Nylabones and other similar chews are generally safe.
All overnight guests participate in daily play groups so an Orientation Day prior to their stay is required for new clients. Dogs must attend daycare or Academy a minimum of twice per month to be eligible for overnight stays. The attendance requirement will reduce the natural stress associated with being away from home overnight by fostering a higher level of familiarity, for us and them. Every staff member enjoys taking the time to get to know the individual personalities, likes, dislikes, allergies, etc, catering to and caring for each pet. It is difficult to maintain this level of familiarity with infrequent attendance. While this may be an inconvenience, we hope that you will recognize the positive affect this has for your loved one.
Drop off times for boarding are either before noon or after 4 pm. We understand that travel plans vary and can be stressful for both you and your pup so we will work with you to make your vacation plans as enjoyable as possible.
Boarding Rate: $48 single dog; $35 additional dog
Rates are based on a 24-hour period; if the pick up time is later than drop off time, a $15 daycare fee is applied.
All prices are subject to 8% NYS sales tax. Fees paid are non-refundable and due at time of service. Should a refund be requested, any balance will be applied to your account to be used on future services and products.
Enhancement services and bedtime treat options of frozen peanut butter/pumpkin kong, marrow bone, or Frosty Paws are available to overnight guests.
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Boarding
Your pup deserves a vacation too. We're available 365 days a year, including holidays!
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Your pets deserve the best
We are a locally owned dog care facility located in Rochester, New York. Our facility consists of 5,500 square feet of three interior playrooms with hygienic rubber flooring and climbing structures as well as 2,000 square feet of secure outdoor play area with “K9 Grass” (not mud).
We treat every dog as if they were our own, making it easy for you to leave them in our care. Our social events bring together a community of dog lovers where owners and pets build bonds that last a lifetime!
We love to welcome new pack members! There are a few things to do to get started. Be sure your pup has the required vaccinations. We require Rabies, Distemper, and Bordetella. Dogs recently adopted must be in home for two weeks prior to coming to daycare or boarding and show no signs of coughing, sneezing, or any other symptoms of illness. All dogs 7 months or older must be spayed or neutered. Finally, fill out our application and give us a call to schedule your Orientation Day any weekday between 7 – 10 am.
It’s important to note that we only allow a limited number of orientations in one day to be able to give your pup our full attention.
Depending on what time your pup arrives for the day or if they stay overnight, below is a pretty typical day.
6:30 am Rise and shine! Breakfast and potty time.
7:00 am Wags opens and day care friends begin to arrive.
9:00 am Group exercises and open playtime.
11:30 am Lunches are prepared.
12:00 pm Quiet play or nap time.
1:00 pm Group playtime resumes.
4:30 pm End of day routine begins. Day care friends begin leaving.
5:00 pm Dinners prepared and served.
6:00 pm Evening chill time with overnight guests.
9:30 pm Night Night! Bedtime treats and snuggles.